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Attended Transfer - transfer timeout, how to change?



Kevin Bockman wrote:
Barry Flanagan wrote:

Hi,

We are trying to use attended transfer with Asterisk 1.2.5, but when we do the transfer and dial the new number, it times out after 3 rings and then the callee is put back to the original agent.

Where can I adjust the timeout which applies to the number we are transferring to? I have changed the extension for this number to timeout at 60 seconds, but that seems to make no difference.

There's no need to ask multiple times. I was a couple days behind. The list is probably a little delayed because of VON.

Sorry, but I was desparate to find the answer and thought the original had got lost in the ether!



As far as I know, there isn't a variable for this. I made a patch to change the hard-coded value. I set it to 20sec instead of 15. Adjust accordingly.




Perfect, thank you very much. This has solved my problem. I will look at producing a patch to make this a set-able parameter in features.conf and submit to the bugtracker.


-Barry Flanagan


Kevin

--- res/res_features.c.dist 2006-01-14 16:57:54.000000000 -0700
+++ res/res_features.c 2006-01-14 16:58:40.000000000 -0700
(at) (at) -721,7 +721,7 (at) (at) cid_name = transferer->cid.cid_name;
if (ast_exists_extension(transferer, transferer_real_context,xferto, 1, cid_num)) {
snprintf(dialstr, sizeof(dialstr), "%s (at) %s/n", xferto, transferer_real_context);
- newchan = ast_feature_request_and_dial(transferer, "Local", ast_best_codec(transferer->nativeformats), dialstr, 15000, &outstate, cid_num, cid_name);
+ newchan = ast_feature_request_and_dial(transferer, "Local", ast_best_codec(transferer->nativeformats), dialstr, 20000, &outstate, cid_num, cid_name);
ast_indicate(transferer, -1);
if (newchan) {
res = ast_channel_make_compatible(transferer, newchan);
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