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I do not think so but it would be a great feature. -----Original Message----- From: Cory Andrews [mailto:Cory@VOIPSupply.com] Sent: Tue 3/28/2006 9:59 PM To: asterisk-users@lists.digium.com Cc: Subject: [Asterisk-Users] Call Monitoring / Call Takeover with Asterisk Does Asterisk support, in a call center type environment, the ability for a supervisor to monitor a call between a system user and a 3rd party, and allow them to physically take over the call. For instance if a call center supervisor is randomlay monitoring agent calls, and for some reason need to intervene on a call without first having been conferenced into the call? Cory J Andrews ++++++++++++ VOIPSupply.com 454 Sonwil Drive Buffalo, NY 14225 ++++++++++++++ voice - 716.630.1555 X22 email - Cory@VOIPSupply.com AIM - B2CORY
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