Confused on Agents and Queues
- From: Matt <mhoppes (at) gmail.com>
- Date: Fri, 31 Mar 2006 12:24:15 -0500
Hi,
I'm confused with agents and queues in Asterisk. If I use
AddQueueMember() then "show queues" shows the agents that I have
logged into the queue... however the agent ID has to be the extension
the agent is sitting at ... kinda useless for stats tracking.
If I use AgentCallbackLogin() then "show queues" shows no agents
logged in, but it works and "show agents" shows the agent logged in.
How can I have my agents log in with a unique ID for *THEM* and have
the calls ring to whatever extension they are at?
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