New DSE w/strange event sequence
- From: "General Listmanager" <General.listmanager (at) pysdiscussext.py.intel.com>
- Date: Wed, 28 Sep 2005 02:44:05 GMT
From: Dan Edwards
A long time customer upgraded from the VBPC card to the DSE card (among other things). I am not seeing a strange event sequence.
In the past, I have seen the following event sequence:
VB_LOSS_CARRIER
VB_GAIN_CARRIER
My app issues a vb_set_line_state( VB_ONHK )
VB_ON_HK_STATE
What I see now is:
VB_LOSS_CARRIER
VB_GAIN_CARRIER
My app issues a vb_set_line_state( VB_ONHK )
VB_ON_HK_STATE
VB_LIGHT_DARK app 0
VB_LIGHT_DARK app 1
VB_LIGHT_DARK app 2
VB_LIGHT_DARK app 3
VB_LIGHT_STEADY app 0
VB_LIGHT_STEADY app 1
VB_LIGHT_STEADY app 2
VB_LIGHT_STEADY app 3
This would seem to indicate the first 4 appearances are now offhook, however, they are not off hook. I can call these extensions and they answer. For example, if I call the extension associated with app 1, I would get
VB_LIGHT_FLASH app 1
VB_LIGHT_STEADY app 1
Clearly, a state transition from LIGHT_STEADY -> LIGHT_FLASH -> LIGHT_STEADY is unexpected!
This does NOT happen if I open the channels with the DSE Monitor Tool in Active PC mode. I am connected to a Mitel and have not been able to open the lines in passive mode, so I cannot tell you what the Monitor Tool thinks the lights look like while my app is running. I don't know if this is suppose to work or not. I've used vb2kdiag to get an output trace. I've verified that I see a LAMP DARK and a LAMP STEADY which corresponds with my reading the event from get_event, but that's about all I can make out from the logs.
Is this something that is known or is there a workaround? Right now what I am doing is physically dialing the extensions after a system reboot. This resets the lamp states to their correct values. Once the states are correct, everything appears to work correctly.
Thanks for any and all help.
Dan
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